Pacific West Claims is an independent adjusting and third-party claims administration firm created by claims professionals with decades of experience in the industry. We recognize that people in the West are different. We share unique values and views of the world. After working for large and regional insurance carriers, large international claims service companies, and small locally-owned independent adjusting firms, we’ve learned a few lessons along with the way. We’ve learned that we can provide a rewarding work-life balance for our staff while furnishing exceptional service for our clients.

We believe happy employees are the foundation for great business relationships.

At Pacific West Claims, We Commit To:

  • Be responsible and accessible
  • Demonstrate our technical experience in our investigations and reports
  • Emphasize close interpersonal communication with claimants, insureds and clients
  • Focus on early and fair claim resolutions

We Promise To:

  • Listen to the needs of our clients and provide the service they require and expect
  • Share our local knowledge, expertise and connections
  • Remove layers of inefficiencies so we may provide cost-effective service for our clients
  • Give back to our communities by sharing with deserving local organizations

Is Pacific West Claims For You?

Our partners are insurance carriers and self-insured organizations who value personalized attention and expertise; and who recognize that in-person connections with insureds and claimants can lead to cost effective and fair resolutions. 

We hope to develop long-term relationships with business partners who value our expertise and who want us to be part of their claims team and risk reduction plan. We offer the benefits that come with our levels of experience without the overhead costs and risks of maintaining a staff employee. 

Give us a try. We’re pretty sure you’ll be impressed with what we have to offer.

Our Valued Self Insured Clients: